Status Clickker - Exact Online

Exact System Status - Incident History

• HR & Salary Convenience - Maintenance on 02-04-2025 between 20:00 - 22:00 CET 2 April 2025
  Apr 2, 22:00 CESTCompleted - The scheduled maintenance has been completed.Apr 2, 20:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 28, 12:36 CETScheduled - Due to planned maintenance HR & Salaris Gemak will be unvavailable on Wednesday 02-04-2025 between 20:00 -22:00 CET. Our apologies for the inconvenience.
• Exact Online - Picking list / Delivery note can not be printed in Exact Online Premium (NL) 2 April 2025
  Apr 2, 15:55 CESTIdentified - The issue has been identified and we are working on a fixApr 2, 08:59 CESTInvestigating - You may get a notification [Subscription incomplete] when trying to print a picking list or a delivery note in Exact Online Premium. As a workaround, you can click [Process & Email] to open a [...]
• Exact Online - OOPS error when switching companies through the search bar (Global) 2 April 2025
  Apr 2, 14:14 CESTResolved - The issue has been resolved. It is possible again to switch companies through the search bar without facing unexpected errors. Our apologies for the inconvenience.Mar 12, 09:19 CETIdentified - This issue has been identified and we are currently working on a fix.Mar 7, 10:41 CETInvestigating - It is possible you [...]
• Exact Online - VAT percentages of the VAT codes have been unexpectedly changed (NL/Premium) 2 April 2025
  Apr 2, 11:01 CESTMonitoring - A fix has been implemented and your VAT percentages of the VAT codes are set up correctly again. You can create invoices, entries and sales- and purchase orders again. It is possible that entries, invoices, sales- and purchase orders, created btween 4.00 and 10:30 CEST on the 2nd of April, [...]
• Exact Online - Sum of selected cells shows wrong amount in Matching | Account screen when using the new design in Exact Online (NL / BE) 2 April 2025
  Apr 2, 11:35 CESTResolved - The issue has been resolved. When selecting multiple lines in the Matching | Account screen in the new design of Exact Online, the total amount is shown in a correct way again in the 'selected' field. Our apologies for the inconvenience.Mar 27, 15:45 CETIdentified - This issue has been identified [...]
• Exact Online - Horizontal scrolling in new design (NL/BE) 2 April 2025
  Apr 2, 11:30 CESTResolved - The issue has been resolved. Fixes have been implemented in order to reduce horizontal scrolling in the new design of Exact Online. Our apologies for the inconvenience.Mar 28, 13:51 CETUpdate - Fixes are being implemented in order to reduce horizontal scrolling in the new design of Exact Online.Jan 17, 12:37 [...]
• Exact Online Payroll - 'WGA gap' insurance components in Bituminous and Plastic Roofing Companies incorrect 2 April 2025
  Apr 2, 10:09 CESTResolved - The "WGA gap" components in the CLA Bituminous and Plastic Roofing Companies (NL-5801a &NL-5801b) have been adjusted to the correct percentages and maximum amounts. To calculate retroactively with the correct value, create a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place [...]