System requirements

External access

• Access via RDP or Teamviewer

What rights do we need:

• A domain user who:
  - we can use as a service account
  - has local admin rights
  - has rights for task scheduling, services and IIS
  - Created in SQL with sysadmin rights (After installation, these rights may be taken away but require read rights on Exact databases and read and write rights on Clickker database)
  - user is in Exact Globe (Exact user licence) with role Administrator in the administration.
• Within Clickker, permissions are indicated for use of Clickker by other parties who are going to build an integration using Clickker. The client itself can indicate whether they give permission for this in consultation with the party that is going to build the integration. See the document on permissions Clickker. Please return this form completed and signed by the customer!

What requirements must your Exact licence meet:

• To write data back to Exact Globe, your Exact licence needs to have the Exact Connectivity Client module. Is the Exact Globe SDK client supported?

What requirements must your SQL licence meet:

• If you only have an Exact SQL runtime licence you need to install a SQL express
• If you have an Exact SQL Core licence or full SQL licence, we can combine Clickker with it

How would you like Clickker installed?

• On which server do you want Clickker to be installed? This should be a server with an Exact Globe client in which the administration(s) can be opened.

General requirements

• Microsoft .NET Framework 4.7
• Exact Globe workstation installation > Release 421SP23 or higher
• Minimum windows server 2016!
• Minimum SQL Server 2016!
• SQL authentication mode serves as Mixed Mode set!
• Microsoft Powershell
• IIS (Internet Information Services) should be installed. Note here you need to activate specific components. See Preparing IIS.
• If Clickker needs to be externally accessible then secure external connections are required (VPN or SSL). This is generally preferred. This offers advantages for later granting additional permissions in Clickker and parties wishing to create their own flow in Clickker.
• Clickker should be able to communicate with https://www.clickker.nl . It must be on the firewall's whitelist!
• Which versions of Exact Globe Next do Clickker and Exact Software support?
  - Minimum 421 Service Pack 23 (older versions at your own risk. Clickker is compiled for 421SP23 and above). However, we recommend updating to 424 as Exact Software no longer supports older versions!
• Which versions of Exact Globe+ do Clickker and Exact Software support?
  - 502, 503, 504. This is in line with the support from Exact Software. Only the last 3 releases of Exact Globe+ are supported.
• The server must meet Exact's system requirements:
  –System requirements Exact Globe Next (exactsoftware.com) | System requirements Exact Globe+ (exactsoftware.com)

Preparation IIS

• Within IIS (Internet Information Services), the following components must be activated:|
  
  Note!

  The order may vary also depending on the language and windows version. Usually the options are in alphabetical order. Either way, all the listed items will be present in your environment.

  - Web Server (IIS)/Internet Information Services

  - Web Server/World Wide Web Services
  -- Common HTTP Features/Frequent HTTP Features
  -- Default Document/Standard Document
  -- Directory Browsing/Browse through folders
  -- HTTP Errors/HTTP Errors
  -- HTTP Redirection/HTTP Redirection
  -- Static Content

  - Health and Diagnostics/Health and Diagnostics
  -- HTTP Logging/HTTP Logging

  - Performance/Performance functions
  -- Static Content Compressions/Compression of static content

  - Security/Security
  -- Basic Authentication
  -- Request Filtering
  -- Windows Authentication

  - Application development functions
  -- .NET Extensibility/Extensibility 4.x
  -- ASP
  -- ASP.NET 4.x
  -- CGI
  -- ISAPI Extensions(Extensions)
  -- ISAPI Filters